German Speaking Head of Client Data Management (m/f/d)

Luxembourg, Luxemburg

On behalf of our client, a bank in Luxembourg, we are hiring a Head of Client Data Management (m/f/d).

Your responsibilities:

  • Managing and supporting the Bank’s 7-person Client Data Management team, which reports to Head Operations
  • Proactive monitoring of processes and workflows to guarantee a high level of service quality
  • Checking integrated client files and updating client documentation in accordance with legal control procedures and ensuring compliance with regulatory requirements and internal guidelines
  • Review of the legal documentation for various company structures
  • Opening, maintenance and closing of client accounts in the Bank’s IT systems
  • Close cooperation with the Client Business and Compliance departments to ensure the timely onboarding of new clients
  • Active support of projects related to client data management issues (local and/or group-wide)
  • Coordination and active participation in software tests for new and existing banking systems
  • Establish a close relationship with the customer master data department at headquarters to streamline and coordinate processes and projects

 Your profile

  • Proven experience as a team leader (minimum 5 years) with the ability to coach, motivate, lead and support a team and at the same time be an efficient team player
  • Profound knowledge of banking processes within a bank or through Big4 experience
  • Expertise in the regulatory requirements of AML and KYC in connection with the account opening process and documentation
  • Knowledge of the structures of investment funds would be considered an advantage
  • Excellent skills in communication and problem solving with the ability to influence and make decisions
  • Strong proactive, independent and solution-oriented work approach with a positive „can do“ attitude
  • Project Management skills
  • Very good command of computer tools, knowledge of AVALOQ is an advantage
  • Fluency in English and German, French or a Nordic language is an advantage

If you are interested in this position and meet the job requirements of our client, please forward your CV+ Salary expectations to

Ihre Ansprechpartnerin